EntertainmentBox - Best Android Powered Smart TV box

76 Comments

1. Diego Farfan

   April 13, 2017 at 5:38 pm

   Hello good morning someone who can help me do not know what to do connect my tv box x96 to a small amplifier by means of the av av plug and you do not want to turn on does not recognize the hdmi and the video reset it and it does not work I want to install it again Firware but I do not recognize the pc someone who can help me thanks

• EntertainmentBox

  April 19, 2017 at 3:10 pm

  You could try to update the firmware from Zip

2. Dave Smith

   May 10, 2016 at 8:18 pm

   Hi Guys, previously purchased from you when droidticks RK3188 ….. been away from home for a couple of months …turned on box and cnat`find home page with all apps……any ideas/is there a way to reset?….appreciate any help

• Entertainment Box

  May 11, 2016 at 12:03 pm

  Hello mr smith, CLICK HERE FOR A LINK ON HOW TO RESET YOUR RK3188/Q7 .

  Thank you

3. James taylor

   May 6, 2016 at 5:59 pm

   Hi i have a t8 aml v3s and every time i load kodi it tries to load up then goes back to start menu . It takes at least 3 attempts before kodi stays on. Is this a issue

• Entertainment Box

  May 9, 2016 at 11:49 am

  Hello James, it could be one of 2 things :
  1. If using an air mouse such as the S77 Pro Remote, you are advised to disable the air mouse function before attemping to enter the Kodi app.
  2. You may of incurred too much data in your Kodi app or there is corruption so simply clear the data in Kodi.
  CLICK HERE FOR INSTRUCTIONS ON CLEARING DATA IN KODI

  Thank you.

4. kelvin

   May 4, 2016 at 11:30 pm

   hi
   i purchased the h5 about 3 weeks ago was working great now i keep having buffering issues on kodi spmc and my streaming apps. my internet speed has not changed. also when i turn my box off i dont think it is turning off fully. also half the time when i click on an app it goes into it and then kicks me back out again. i have clean master and use it reguarly. trying to watch something has become a chore.

• Entertainment Box

  May 5, 2016 at 12:33 pm

  Hello, you seem to be having some internet issues there so ensure that your device is close enough to the router and check your device’s storage. If the storage is nearly maximised, this can cause issues like apps kicking you out.

  Thank you.

5. Terry wells

   May 1, 2016 at 2:00 pm

   How can l get google and utube to work it just says can’t connect to google at the moment

• Entertainment Box

  May 3, 2016 at 11:11 am

  Hello Terry, update those apps first then try to use them and you can also use the internet browser to access these sites.

  Thank you.

6. MARK ADAMS

   April 22, 2016 at 4:43 pm

   Hi could you tell me why i can’t use the sky go app using your new box as it doesn’t seem to allow it?

• Entertainment Box

  April 22, 2016 at 5:30 pm

  Hello Mark, you should be able download, install, login then stream. Make sure that your internet blocker are disabled aswell because they may prevent the app from working properly.

  Thank you.

7. MARK ADAMS

   April 22, 2016 at 4:42 pm

   Hi could you tell me why i can’t use the sky go app using new your box as it doesn’t seem to allow it?

8. colt407

   April 19, 2016 at 9:28 pm

   Hi. I just received my m9+ box. I cannot find the kodi app anywhere amongst the other apps. According to your site kodi is preinstalled. Can you please direct me to where it will be? Thanks.

• Entertainment Box

  April 20, 2016 at 12:45 pm

  Hello colt407, you should be able to locate Kodi by clicking the blue and white icon at the bottom of your homescreen. If it is not visible then you can click here to download and install Kodi for your android device

  Thank you.

9. paul greenwood

   April 16, 2016 at 5:21 pm

   Hello i purchased aT8-AML-V3-S from you i have had it for a week now twice it has made crackling sound and the screen has gone off cannot get back onto home screen unless i switch the box off with the power button worried it may be a faulty box would be grateful if you could reply

• Entertainment Box

  April 20, 2016 at 4:50 pm

  Hello Paul, if you think that you have a faulty box, please contact support for further assistance.

  Thank you.

10. Nigel

    April 6, 2016 at 9:37 pm

    I have an Android TV box and wish to upgrade to your latest and greatest and I’ve been recommended to use a VPN. So I’ve set up with ipvanish.

    I managed to set it up on my Mac so I can stream via Kodi links that do not work on my Android TV box. However what would I do on the Android TV and more importantly on your M8 box if I wanted to use Kodi via the VPN. Do I need to download and install anything?

    Google Play is not displaying on my current Android TV it just hangs. So I’ve not been able to access any ipvanish applications on my Android TV although I was able to see it and download the app via the Chrome browser.

    I’m hoping all these problems disappear when I upgrade!

• Entertainment Box

  April 7, 2016 at 4:09 pm

  Hello Nigel, yes you will be able to download VPN software/apps by using the app stores available and you can find most of the good ones on search engines such as Google.

  Thank you.

11. Debbie Murray

    March 28, 2016 at 5:39 pm

    Do you know how I can delete old downloads from my box?

• Entertainment Box

  March 30, 2016 at 11:01 am

  Hello Debbie, you can delete old downloads by using apps such as File Browser and/or File Manager to access your downloads folder and then you will have the option to move or delete any files.

  Thank you.

12. Emma Green

    March 27, 2016 at 5:28 pm

    Hi. I have a T8-AML-V3 but can’t watch anything on Kodi…I click on the large Kodi icon on main screen and the usual menu screen loads ok but anything I click on after that makes it revert back to main screen again…I’ve cleared cache and storage on all apps, force stopped Kodi and re-started it again but this hasn’t resolved the problem…any help would be appreciated please.

    Thanks in advance

• Entertainment Box

  March 30, 2016 at 11:08 am

  Hello, you may have too much data incurred in your Kodi app so clear the data (not only the cache) and kodi will be fine again.

13. Jachsz

    March 25, 2016 at 8:59 am

    Hi, Youtube is not able to play with Q7 box after firmware upgrade it says “There was a problem while playing click any key to retry” keep on saying this.

• Entertainment Box

  March 30, 2016 at 1:21 pm

  Hello, if you are referring to the youtube app then try updating it or use your internet browser.

  Thank you.

14. Douglas Bonello,MALTA

    March 24, 2016 at 6:38 am

    Good morning,I seem to have an annoying TIME problem with the T8 V3.
    Everyday the time resets back to 1008 for no reason.
    The current local time is set through (Other Settings) and also through (Systems/International).
    Yesterday I updated the latest ROM software through OTA Updater.
    During the night the TIME reverted back 1008.
    I’m baffled why this glitch is happening on a daily basis.
    Any suggestions?
    Note,I never experienced this with the V2.

• Entertainment Box

  March 24, 2016 at 2:42 pm

  Hello Douglas, we have tested the T8 V3 with this query and found that the only way this device keeps it time is by having a continuous connection to the internet and having your date and time set to automatic as it does not contain a battery. When you first boot your device up you may notice that your time has re-setted to 10:00 but be patient… Once it has established a connection to the internet it will set its time again moments after.

  Thank you.

15. Ryan

    March 10, 2016 at 8:18 pm

    Hey what about mx3 4k software?

• Entertainment Box

  March 11, 2016 at 2:43 pm

  Hello Ryan, no we don’t have MX3 4k software as we do not sell that model.

  Thanks.

16. Darren

    March 9, 2016 at 3:44 pm

    Hi i have a 4k tv a T8-AML-v3s i am trying to play big buck bunny in kodi in the 4k format but all i get is the sound and a green screen
    Can you offer me any guidance to where im going wrong
    Thanks

• Entertainment Box

  March 9, 2016 at 5:31 pm

  Hello Darren, we only specialise in the hardware and not the media content you are trying to view. Here is a useful place for Kodi CLICK HERE

  Thank you.

17. Paul Evans

    March 2, 2016 at 8:35 am

    Hi, i just installed a seagate solid state hard drive in my t8 aml v3s and it doesn’t seem to recognize it. Will the t8 read a solid state drive? Do i need to format the drive or do something else? I couldn’t find any help videos on installing a hard drive. Hope you can help me. Thanks.

• Entertainment Box

  March 2, 2016 at 11:02 am

  Hello Paul, most new hard drives come already formatted but you could reformat to FAT32 and then access the files on your hard drive via apps such as ‘File Manager’.
  Hope this helped,

  Thanks.

18. Kevin Simmons

    February 24, 2016 at 10:11 pm

    Hi,
    Received unit today (T8-AML-V3) do you have to have the net work cable connected to the unit or can you use a wireless adapter into one of the USB sockets on the unit?

• Entertainment Box

  February 25, 2016 at 2:20 pm

  Hello Mr simmons, you can optionally use the ethernet cable or the WIFI to connect to the internet. There would not be a need of using a wireless adapter in the usb socket.

  Thank you.

19. mark

    February 22, 2016 at 12:26 pm

    Hi ,
    have a T8 v3s box how can i add / remove apps from the android home screen , i would like to add the + button and a couple of apps i have downloaded and also be able to remove them , ther was a biton in settings in 4.4 but cant see it in this version
    Thanks

• Entertainment Box

  February 23, 2016 at 1:36 pm

  Hello Mark, that feature doesn’t seem to be available at the moment but we will update everyone on any new discoveries.
  Thanks

20. Jake jones

    February 19, 2016 at 6:01 pm

    I ordered a self balance scooter today and I got next day delivery. I want to know if it will defonately come tomorrow. Please respond.

• Entertainment Box

  February 19, 2016 at 6:27 pm

  Hello Mr Jones, if you have ordered from the international warehouse then its 2-6 working days from dispatch. Our UK stock of smart balance wheels can be delivered next day if ordered before 2pm from monday to friday. You can contact our support team for shipping details

  Thank you.

21. John Wilde

    February 19, 2016 at 3:35 pm

    I have just purchased a T8-aml-v3 and I am very pleased with it. Super performance. If I were to fit a hard drive, where in the settings would I mount the drive?

• Entertainment Box

  February 19, 2016 at 5:41 pm

  Hello John, glad you are enjoying it. You can access the hard drive by using the app File Manager which is in your apps list,

  all the best.

22. Michael

    February 16, 2016 at 4:57 pm

    Hi, I have a Amazon fire stick, when I want to put a new addon on Kodi and I asked to download a file to my laptop, how do I get the download to Kodi?

• Entertainment Box

  February 17, 2016 at 12:23 pm

  Hello Michael, as you are using a fire stick you can sideload apps to it via the apps such as ADB fire for PC or AGK flash for Android. Also click HERE for more info on what you can do with Kodi.

23. MARTIN ENGLAND

    February 6, 2016 at 5:56 pm

    martin
    a up i am trying to add a file source i can enter the http for the media location but when i try to enter the name of the media source the key board won’t come up anybody help me with this cheers

• Entertainment Box

  February 12, 2016 at 2:57 pm

  Hello Martin, I suspect that you may be using an older version of XBMC/SPMC from the issues reported. If that is the case, please uninstall your current XBMC software and download the current version of Kodi HERE.

  Thanks.

24. Peter trainer

    February 6, 2016 at 9:56 am

    I have a T8 box on the home page with the large Kodi box on it after having trouble connecting
    To Kodi l uninstalled the large Kodi box on the home screen thinking l could re-install it to solve
    the problem ,I have re-booting ,and re-factory setting but still can’t get Kodi back HELP!!!

• Entertainment Box

  February 8, 2016 at 2:35 pm

  Hello peter, you can download Kodi straight from here.

  Hope this helps.

25. Colin Russell

    February 5, 2016 at 6:51 pm

    I recently purchased the T8-VML-V3s but on the android box itself it has printed T8-VML-V3. Have I been sent the V3 instead of V3s or do the new boxes just have a different firmware but without V3s printed on the android box ?

• Entertainment Box

  February 8, 2016 at 4:57 pm

  Hello Colin, the best way to tell if you have a V3s is if you look underneath the actual device itself and it should state T8-AML-V3S. If it states different, please contact support and we will assist you further.

  Thanks.

26. entertainment

    February 3, 2016 at 9:44 pm

    ormation.
    hope to hear from you s

• Entertainment Box

  February 5, 2016 at 5:19 pm

  Hello, please retype your message, we would like to help.

  Thank you.

27. [email protected]

    February 2, 2016 at 8:28 pm

    hi, just purchased apple tv 4 from yourselves, when clicking on koi all i get is a white screen…..please help

• Entertainment Box

  February 3, 2016 at 12:57 pm

  Hello, please email support about your issue and our team will be in touch.

  Thank you.

28. JJMC

    January 31, 2016 at 4:56 pm

    I have recently purchased a smart set top box, M5 I am looking for a n instruction video, I don’t se one here

• Entertainment Box

  February 3, 2016 at 2:41 pm

  Hello, all of our devices come with basic setup instructions. If you are experiencing problems please email support.

  Thank you.

29. Frank Oshaughnessy

    January 27, 2016 at 4:39 pm

    I want to expand the memory on my T8 aml V2 how many GB does it support on an SD card please

• EntertainmentBox

  January 28, 2016 at 6:37 pm

  Hi Frank, the T8-V2 will allow external USB/SD card storage up to 32GB, Or an external HDD up to 2TB

30. Darrell Smith

    January 27, 2016 at 9:07 am

    I have just purchased a T8-AML-V3S everything seems to run fine but whatever I’m watching there seems to be a problem with the sound intermittent, also I noticed when it reboots the sound is stuttering when it announces Entertainment Box. I have tried exchanging the HDMI cable but it is still the same.

• EntertainmentBox

  January 27, 2016 at 2:17 pm

  Hi Darrell, you could try a factory reset, Settings-More settings- Backup and reset.
  Or you could open up the OTA firmware app and download the latest Firmware update available.

31. Abi

    January 20, 2016 at 7:13 am

    Hi,I got M8 box and I am wondering how much you charge to lastest update and firmware.thanks.

• EntertainmentBox

  January 20, 2016 at 11:22 am

  We do not charge for this service you can download the firmware from HERE

32. pabloe

    January 13, 2016 at 9:27 pm

    Hi There

    I’ve just received my um8 and when i install unlocker 7.1 from within wookie isengard pull power plug and then try to start wookie. It won’t start. It just keeps going back to app screen.

• EntertainmentBox

  January 14, 2016 at 2:44 pm

  Clear your data in kodi with THIS guide

33. Maureen Roberts

    January 13, 2016 at 12:39 pm

    Hello, My brother has just sent me an Ebox. I don’t have a clue really what to do with it. I watched your video on unboxing it and found something funny. When I set the box up on the telly I have 7 boxes all named. Kodi,Apps,Browser,Settings,Video,Local and Clean Memory.On your video you had a box called Entertainmentbox? I don’t have that on mine.Can you let me know why? Thanks Maureen PS The box isT8-AML-V3

• EntertainmentBox

  January 14, 2016 at 2:45 pm

  Hi it sounds like you have the T8-AML-V3, The box in the new video is a T8-AML-V3s

34. sarah brown

    January 6, 2016 at 1:32 am

    Hi there,
    I have had the t8-aml-v3 delivered this evening. thanks for the speedy delivery!
    I have it all connected except the keyboard as not enough usb on TV. TV is a panasonic smart tv but we wanted more channels and it player etc.
    I’m unsure if I’m doing something daft, but I can download some apps but don’t know where they are shown? ie they go on my home page on my phone. Also, the entertainment box screen looks like a screenshot and is not interactive. I can put my passwords onto the screen but then cannot accept and open g mail etc?
    I’m worried about this purchase?
    Please help!
    Ps I’m usually it savvy!

• EntertainmentBox

  January 6, 2016 at 11:37 am

  Hi Sarah,
  One of our support staff will give you a call in 10 minutes

• EntertainmentBox

  January 6, 2016 at 11:56 am

  Hi again Sarah, the phone number you provided when you placed your order is incorrect.
  Please call the FREE phone number on the Contact us page.

35. Martin Hill

    November 17, 2015 at 4:28 pm

    I have a RK3188 same as in the video above showing how to reset or recover the box. I think I need to install new firmware for this box do you have a video how to do this and where I can get the software (firmware and installer from)

• James

  November 19, 2015 at 2:06 pm

  Hi this is the FIRMWARE FOR Q7 RK3188

36. Mark

    November 9, 2015 at 11:35 pm

    Is there something we could do to stop buffering
    Cheers

• James

  November 12, 2015 at 1:14 pm

  You can see a good post here on buffering http://bestforkodi.com/buffering-in-kodi/

37. Martin W Hill

    November 5, 2015 at 8:35 am

    I have a T8 box v2, the box was perfect last night ,this morning the sound is intermittent. I have been on a web forum and there was a comment about using this box on a Panasonic Vierra tv, you had a video on a solution for this problem

• James

  November 6, 2015 at 7:14 pm

  Hi, you could try to change the HDMI cable or re flash your device with the latest firmware. If that still did not fix you issue contact your supplier if its EntertainmentBox use the contact us tab. It’s strange that is was fine now its not.

38. Eward Mcnee

    October 31, 2015 at 4:58 pm

    Hi I bought T8-AML-V3 from yourselfs and have tried everthing and cant get it to connected. I have had 2 boxes from yourselfs and got them working no problems is this a faulty box that needs to be sent back or am I doing something wrong. it keeps coming up cant retrieve directory imformation.
    hope to hear from you soon/
    Cheers.

• James

  November 2, 2015 at 2:28 am

  Hi when you say you cannot get it connected what can you not get connected?