Entertainment Box Help Guides How to do everything on a TV box

Entertainment Box Help Guides, How to add kodi to an Apple Device

Smart TV box faq FAQ’s

if you are a new to smart TV boxes and need help then check out this ultimate help guide for dummies, noobs, and learners. This is where you can find A full list of Ebox help and support with videos. We will cover everything from unboxing new products to updating you software for your device. How kodi works, and even how to fix common kodi issues. If you need to learn how to do absolutely anything on a Smart TV box or kodi TV box, but sometimes called Android TV boxes then you have come to the right place. 

Back to EntertainmentBox Home

If we have missed anything out or you would like us to do a video to help you can leave a request on Twitter or use the comment box at the bottom of the page.


How to install Kodi on Windows

How to install Kodi on Android

How to install kodi 17 on an Android devices running below 5.0

How to install Kodi on Amazon Fire TV or Fire Stick

Download instructions for Apple iPhone/ iPad

How to instal Kodi Apple TV 4 (tvOS)


Ebox unboxing Apple TV 4 Genaration

Best Universal Keyboards Air mouse Remotes From Entertainment Box.

Ebox: Independent Unboxing And Review Smart Balance Mini Segway

Ebox: Unboxing The T8-AML-V3s

Ebox: Unboxing The X98 Air 3G Dual Boot Windows 10 & Android 5.0 TABLET

Ebox: Unboxing The GPD Q9 Gamepad And Review 

How to setup a TV box, TV box setup, Android TV box setup, install guides

Guide smart kodi box for beginners, How to use an Android powered TV box setup TV box

Android TV box apps for Live TV, Movies, Football

How to Connect / Setup Hard Disk Drive T8 AML V3s TV Box

How to add Kodi to an Apple iPhone / iPad 

List Of .ipa Files For (TVOS) Apple TV 4TH GEN And How To Install Them

How To Install Kodi on an Iphone, Ipad

How To Install A Web Browser On The Apple TV 4

How To Installs Provenance Apple TV 4 

How to install LiveHDNow Apple TV 4


Fix Apps stopped responding or App permission issues Android 6.0 EBOX Guide

Android 6.0 and above Auto Language change and Sleep mode on HDMI switch fix

How to use A TV box

How to unlock your TV box

Android TV box repair centre

How to root your Android TV box or Phone

EBox Android TV box 5.1 Settings Guide

How to update a rockchip TV box with the Rockchip Batch Tool (RKBatchTool)

How to update an Amlogic TV box firmware that has a .zip update 

How to use the Amlogic USB Burning Tool

How To Factory Reset A 5.1 Android TV Box

How To Use The EntertainmentBox OTA App

How to change Audio settings on TV Box – Android 4.4.2 or earlier

How To Reset The Ice Cube 2

How To Reset The RK3188

How To Factory Restore The T8-AML-V2

U M8 Factory Reset

How To Disable BT Parental Controls Android



What you get for an Apple service £39.99

What you get for an Apple service £25.00

How to fix your Apple Apps that open up to a white screen

How to Reinstall Apple Apps If You Have Brought Your Device Or A Service From EBox

 Apple TV 4 tvOS 9.2 New Features, And How To Turn Off Auto Updates

Everything Apple 

Jailbreak Released For Apple TV 4

Buy An Apple TV 4 With Kodi And Other Apps Pre Installed

Full Kodi Install Service For Your Apple TV 4 iPhone Or iPad

Download Apps For Apple TV 4

Best New Apps To Sideload Onto The Apple TV 4

Download Kodi For Your iPhone Or iPad

How To find your UDID number for a £25 part Kodi service

How To Create A Free Apple Developer Account

How To Install Kodi Apple TV 4

How To Install Kodi Apple iPhone, iPad

How To Install A Web Browser On The Apple TV 4

How To Play Retro Arcade Games On Your Apple TV 4

How To Use The Apple TV 4 Siri Remote



How to change skin kodi 17 to look like Jarvis 16.1

EBMC/ Kodi has stopped responding Android 6 EBOX Guide

How to Adjust Lip Sync Issues With Kodi

How To Use Subtitles In XBMC / Kodi

Entertainment Box Kodi Not Working Help Guide.

Kodi Streaming Issues Informational Guide

Complete Guide To Kodi Settings

Streams freezing In HD Kodi video settings

How To Fix Black Screen In Kodi

How To Clear The Cache In XBMC / Kodi

How To Change The Screen Calibration Kodi

Guide Video Settings Kodi

Guide Audio Settings Kodi

How To Shut Down Kodi Help Guide


Guide how to use the official Kodi remote iPhone

How To Connect S77 Pro, I8 Airmouse, Rii Mini i12 Keyboard

How To Install Applications Or Transfer Data Using An SD Card Or USB Drive

Apps Freeze ? No Response To Remote Android 5.1

How To Use Your Android Phone Or Tablet As Remote Control For EBox Android TV Boxes

Airplay On Your EBox Device

How To Make The S77 Keyboard Turn Off Your TV Or TV Box

How to change the launcher on your TV box


How To Restore The T8-AML-V3s

How To Root The M8 S802 U-M8 Or The MX2 TV Box Mediaplayer

How To Unbrick The T8-AML-V2

How To Unbrick The M8, U-M8 TV Box

How To Unbrick The M8N TV Box

How To Use The OTA Firmware Upgrade App

 How To update The T8-AML-V3 TV box

How To Update The M8N TV Box

How To update The T8-AML-V2 TV Box

How To Update The RK3188 Q7 TV Box

How To Update The M5-S805 TV Box

How To Update The MX2 TV Box

How To Update The ICECUBE 2

How To Update U-M8.

 VPN Guides

Unblock websites, Unlock your Smart TV Box, Unlock Kodi add-ons, Jailbreak Android

Amazon Firestick, VPN installation guide

Amazon Fire TV, VPN installation guide

Android TV box VPN installation guide

Apple iPhone, iPad VPN installation guide

Apple Mac VPN installation guide

Windows PC VPN installation guide



Ebox unboxing Apple TV 4 Genaration

Best Universal Keyboards Air mouse Remotes From Entertainment Box.

Ebox: Independent Unboxing And Review Smart Balance Mini Segway

Ebox: Unboxing The T8-AML-V3s

Ebox: Unboxing The X98 Air 3G Dual Boot Windows 10 & Android 5.0 TABLET

Ebox: Unboxing The GPD Q9 Gamepad And Review 




Visit Our Firmware Page

EntertainmentBox Firmware Downloads

This is where you can get the latest Firmware for your device, download and flash your device with the latest software for your EntertainmentBox. Simple easy to follow steps with YouTube videos to help you out if you get stuck.

XBMC/SPMC/Kodi Download

EntertainmentBox Kodi, SPMC, Downloads

We have all the latest Kodi/ XBMC/ SPMC builds in one place for you to download and test we have been gathered from all over the internet. We will always have the latest software right here so you don’t need to spend hours searching the internet.

Maintenance Apps Downloads

EntertainmentBox Apps Download

We have a hand picked selection of Apps to help you get the best out of your TV box, these are mostly apps that will help you get the most out of your EntertainmentBox. These apps will do things like clear the built up data on your device, or allow you to chose what apps auto start on first boot.

Entertainment Box

Entertainment Box offer the easiest way to buy a new Kodi box or an Android powered TV box.  Entertainment Box have a UK Shop, and also a dispatch centre in Chicago. You can view our top rated 2017 EBox T8 V internet box here. Furthermore you can review Android based Kodi TV boxes on our compare TV box page. Also compare Android based projectors using our pocket projector review guide. You can see the full range of items we stock by visiting our main shop. We also have tons of help and how to guides. And also the best apps for to get you set up. Are you new to TV boxes? don’t worry follow our set up a TV box guide. And you will be up and running in no time. Are you looking for the latest Kodi download? We have you covered!  


  1. Diego Farfan

    Hello good morning someone who can help me do not know what to do connect my tv box x96 to a small amplifier by means of the av av plug and you do not want to turn on does not recognize the hdmi and the video reset it and it does not work I want to install it again Firware but I do not recognize the pc someone who can help me thanks

  2. Dave Smith

    Hi Guys, previously purchased from you when droidticks RK3188 ….. been away from home for a couple of months …turned on box and cnat`find home page with all apps……any ideas/is there a way to reset?….appreciate any help

  3. James taylor

    Hi i have a t8 aml v3s and every time i load kodi it tries to load up then goes back to start menu . It takes at least 3 attempts before kodi stays on. Is this a issue

    • Entertainment Box

      Hello James, it could be one of 2 things :
      1. If using an air mouse such as the S77 Pro Remote, you are advised to disable the air mouse function before attemping to enter the Kodi app.
      2. You may of incurred too much data in your Kodi app or there is corruption so simply clear the data in Kodi.

      Thank you.

  4. kelvin

    i purchased the h5 about 3 weeks ago was working great now i keep having buffering issues on kodi spmc and my streaming apps. my internet speed has not changed. also when i turn my box off i dont think it is turning off fully. also half the time when i click on an app it goes into it and then kicks me back out again. i have clean master and use it reguarly. trying to watch something has become a chore.

    • Entertainment Box

      Hello, you seem to be having some internet issues there so ensure that your device is close enough to the router and check your device’s storage. If the storage is nearly maximised, this can cause issues like apps kicking you out.

      Thank you.

  5. Terry wells

    How can l get google and utube to work it just says can’t connect to google at the moment

    • Entertainment Box

      Hello Terry, update those apps first then try to use them and you can also use the internet browser to access these sites.

      Thank you.


    Hi could you tell me why i can’t use the sky go app using your new box as it doesn’t seem to allow it?

    • Entertainment Box

      Hello Mark, you should be able download, install, login then stream. Make sure that your internet blocker are disabled aswell because they may prevent the app from working properly.

      Thank you.


    Hi could you tell me why i can’t use the sky go app using new your box as it doesn’t seem to allow it?

  8. colt407

    Hi. I just received my m9+ box. I cannot find the kodi app anywhere amongst the other apps. According to your site kodi is preinstalled. Can you please direct me to where it will be? Thanks.

  9. paul greenwood

    Hello i purchased aT8-AML-V3-S from you i have had it for a week now twice it has made crackling sound and the screen has gone off cannot get back onto home screen unless i switch the box off with the power button worried it may be a faulty box would be grateful if you could reply

    • Entertainment Box

      Hello Paul, if you think that you have a faulty box, please contact support for further assistance.

      Thank you.

  10. Nigel

    I have an Android TV box and wish to upgrade to your latest and greatest and I’ve been recommended to use a VPN. So I’ve set up with ipvanish.

    I managed to set it up on my Mac so I can stream via Kodi links that do not work on my Android TV box. However what would I do on the Android TV and more importantly on your M8 box if I wanted to use Kodi via the VPN. Do I need to download and install anything?

    Google Play is not displaying on my current Android TV it just hangs. So I’ve not been able to access any ipvanish applications on my Android TV although I was able to see it and download the app via the Chrome browser.

    I’m hoping all these problems disappear when I upgrade!

    • Entertainment Box

      Hello Nigel, yes you will be able to download VPN software/apps by using the app stores available and you can find most of the good ones on search engines such as Google.

      Thank you.

    • Entertainment Box

      Hello Debbie, you can delete old downloads by using apps such as File Browser and/or File Manager to access your downloads folder and then you will have the option to move or delete any files.

      Thank you.

  11. Emma Green

    Hi. I have a T8-AML-V3 but can’t watch anything on Kodi…I click on the large Kodi icon on main screen and the usual menu screen loads ok but anything I click on after that makes it revert back to main screen again…I’ve cleared cache and storage on all apps, force stopped Kodi and re-started it again but this hasn’t resolved the problem…any help would be appreciated please.

    Thanks in advance

    • Entertainment Box

      Hello, you may have too much data incurred in your Kodi app so clear the data (not only the cache) and kodi will be fine again.

  12. Jachsz

    Hi, Youtube is not able to play with Q7 box after firmware upgrade it says “There was a problem while playing click any key to retry” keep on saying this.

    • Entertainment Box

      Hello, if you are referring to the youtube app then try updating it or use your internet browser.

      Thank you.

  13. Douglas Bonello,MALTA

    Good morning,I seem to have an annoying TIME problem with the T8 V3.
    Everyday the time resets back to 1008 for no reason.
    The current local time is set through (Other Settings) and also through (Systems/International).
    Yesterday I updated the latest ROM software through OTA Updater.
    During the night the TIME reverted back 1008.
    I’m baffled why this glitch is happening on a daily basis.
    Any suggestions?
    Note,I never experienced this with the V2.

    • Entertainment Box

      Hello Douglas, we have tested the T8 V3 with this query and found that the only way this device keeps it time is by having a continuous connection to the internet and having your date and time set to automatic as it does not contain a battery. When you first boot your device up you may notice that your time has re-setted to 10:00 but be patient… Once it has established a connection to the internet it will set its time again moments after.

      Thank you.

    • Entertainment Box

      Hello Ryan, no we don’t have MX3 4k software as we do not sell that model.


  14. Darren

    Hi i have a 4k tv a T8-AML-v3s i am trying to play big buck bunny in kodi in the 4k format but all i get is the sound and a green screen
    Can you offer me any guidance to where im going wrong

    • Entertainment Box

      Hello Darren, we only specialise in the hardware and not the media content you are trying to view. Here is a useful place for Kodi CLICK HERE

      Thank you.

  15. Paul Evans

    Hi, i just installed a seagate solid state hard drive in my t8 aml v3s and it doesn’t seem to recognize it. Will the t8 read a solid state drive? Do i need to format the drive or do something else? I couldn’t find any help videos on installing a hard drive. Hope you can help me. Thanks.

    • Entertainment Box

      Hello Paul, most new hard drives come already formatted but you could reformat to FAT32 and then access the files on your hard drive via apps such as ‘File Manager’.
      Hope this helped,


  16. Kevin Simmons

    Received unit today (T8-AML-V3) do you have to have the net work cable connected to the unit or can you use a wireless adapter into one of the USB sockets on the unit?

    • Entertainment Box

      Hello Mr simmons, you can optionally use the ethernet cable or the WIFI to connect to the internet. There would not be a need of using a wireless adapter in the usb socket.

      Thank you.

  17. mark

    Hi ,
    have a T8 v3s box how can i add / remove apps from the android home screen , i would like to add the + button and a couple of apps i have downloaded and also be able to remove them , ther was a biton in settings in 4.4 but cant see it in this version

    • Entertainment Box

      Hello Mark, that feature doesn’t seem to be available at the moment but we will update everyone on any new discoveries.

  18. Jake jones

    I ordered a self balance scooter today and I got next day delivery. I want to know if it will defonately come tomorrow. Please respond.

    • Entertainment Box

      Hello Mr Jones, if you have ordered from the international warehouse then its 2-6 working days from dispatch. Our UK stock of smart balance wheels can be delivered next day if ordered before 2pm from monday to friday. You can contact our support team for shipping details

      Thank you.

  19. John Wilde

    I have just purchased a T8-aml-v3 and I am very pleased with it. Super performance. If I were to fit a hard drive, where in the settings would I mount the drive?

    • Entertainment Box

      Hello John, glad you are enjoying it. You can access the hard drive by using the app File Manager which is in your apps list,

      all the best.

  20. Michael

    Hi, I have a Amazon fire stick, when I want to put a new addon on Kodi and I asked to download a file to my laptop, how do I get the download to Kodi?

    • Entertainment Box

      Hello Michael, as you are using a fire stick you can sideload apps to it via the apps such as ADB fire for PC or AGK flash for Android. Also click HERE for more info on what you can do with Kodi.


    a up i am trying to add a file source i can enter the http for the media location but when i try to enter the name of the media source the key board won’t come up anybody help me with this cheers

    • Entertainment Box

      Hello Martin, I suspect that you may be using an older version of XBMC/SPMC from the issues reported. If that is the case, please uninstall your current XBMC software and download the current version of Kodi HERE.


  22. Peter trainer

    I have a T8 box on the home page with the large Kodi box on it after having trouble connecting
    To Kodi l uninstalled the large Kodi box on the home screen thinking l could re-install it to solve
    the problem ,I have re-booting ,and re-factory setting but still can’t get Kodi back HELP!!!

  23. Colin Russell

    I recently purchased the T8-VML-V3s but on the android box itself it has printed T8-VML-V3. Have I been sent the V3 instead of V3s or do the new boxes just have a different firmware but without V3s printed on the android box ?

    • Entertainment Box

      Hello Colin, the best way to tell if you have a V3s is if you look underneath the actual device itself and it should state T8-AML-V3S. If it states different, please contact support and we will assist you further.


  24. [email protected]

    hi, just purchased apple tv 4 from yourselves, when clicking on koi all i get is a white screen…..please help

  25. JJMC

    I have recently purchased a smart set top box, M5 I am looking for a n instruction video, I don’t se one here

    • Entertainment Box

      Hello, all of our devices come with basic setup instructions. If you are experiencing problems please email support.

      Thank you.

  26. Frank Oshaughnessy

    I want to expand the memory on my T8 aml V2 how many GB does it support on an SD card please

    • EntertainmentBox

      Hi Frank, the T8-V2 will allow external USB/SD card storage up to 32GB, Or an external HDD up to 2TB

  27. Darrell Smith

    I have just purchased a T8-AML-V3S everything seems to run fine but whatever I’m watching there seems to be a problem with the sound intermittent, also I noticed when it reboots the sound is stuttering when it announces Entertainment Box. I have tried exchanging the HDMI cable but it is still the same.

    • EntertainmentBox

      Hi Darrell, you could try a factory reset, Settings-More settings- Backup and reset.
      Or you could open up the OTA firmware app and download the latest Firmware update available.

  28. pabloe

    Hi There

    I’ve just received my um8 and when i install unlocker 7.1 from within wookie isengard pull power plug and then try to start wookie. It won’t start. It just keeps going back to app screen.

  29. Maureen Roberts

    Hello, My brother has just sent me an Ebox. I don’t have a clue really what to do with it. I watched your video on unboxing it and found something funny. When I set the box up on the telly I have 7 boxes all named. Kodi,Apps,Browser,Settings,Video,Local and Clean Memory.On your video you had a box called Entertainmentbox? I don’t have that on mine.Can you let me know why? Thanks Maureen PS The box isT8-AML-V3

  30. sarah brown

    Hi there,
    I have had the t8-aml-v3 delivered this evening. thanks for the speedy delivery!
    I have it all connected except the keyboard as not enough usb on TV. TV is a panasonic smart tv but we wanted more channels and it player etc.
    I’m unsure if I’m doing something daft, but I can download some apps but don’t know where they are shown? ie they go on my home page on my phone. Also, the entertainment box screen looks like a screenshot and is not interactive. I can put my passwords onto the screen but then cannot accept and open g mail etc?
    I’m worried about this purchase?
    Please help!
    Ps I’m usually it savvy!

  31. Martin Hill

    I have a RK3188 same as in the video above showing how to reset or recover the box. I think I need to install new firmware for this box do you have a video how to do this and where I can get the software (firmware and installer from)

  32. Martin W Hill

    I have a T8 box v2, the box was perfect last night ,this morning the sound is intermittent. I have been on a web forum and there was a comment about using this box on a Panasonic Vierra tv, you had a video on a solution for this problem

    • James

      Hi, you could try to change the HDMI cable or re flash your device with the latest firmware. If that still did not fix you issue contact your supplier if its EntertainmentBox use the contact us tab. It’s strange that is was fine now its not.

  33. Eward Mcnee

    Hi I bought T8-AML-V3 from yourselfs and have tried everthing and cant get it to connected. I have had 2 boxes from yourselfs and got them working no problems is this a faulty box that needs to be sent back or am I doing something wrong. it keeps coming up cant retrieve directory imformation.
    hope to hear from you soon/

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