The Nexus 6P is one of the members of the latest generation of Nexus smartphones that Google has given us. Accompanied by the Nexus 5X, this equipment developed in partnership with Huawei shows us the best we can find in both companies, on the one hand the build quality and on the other the reliability of their software.
See also: Huawei Nova: Analysis / Review in UK’s
One of the best smartphones of 2015 is now beginning to receive some reports that make its owners somewhat concerned, and rightly so. This is because reports appear that some Nexus 6P have abruptly shut down as soon as the batteries in question reach values ranging from 10% to 60%.
Yes, this is indeed a very wide range but it portrays the reality of those who have been affected by the problem, with users seeing their Nexus 6P turn off at 60% battery power. We are talking about a problem where the affected equipment, as soon as it reaches values within the range already described, turns off without any warning to their holders.
This issue started to be reported after injured users upgraded their Nexus 6P to Android 7.0 Nougat, letting them foresee that the issue may have been caused by the new version of Android. For this reason, some users have already downloaded to Android 6.0 Marshmallow, however, the problem persists, although when lower autonomy percentages are reached.
If the problem cannot be solved by simply stepping back into the Nexus 6P software, some injured parties have also physically replaced their batteries. In these cases these abrupt closures have greatly decreased, but they have not disappeared. This actually points to a hardware problem that will be made worse by the software, in this case Android 7.0 Nougat.
However, in the case of a hardware problem, the respective warranty must be used. However, those who tried to use their warranty with Huawei have found their application rejected with Huawei claiming that this is not a problem with the smartphone or battery, but with the changes Google has made to its software. . From Google, the issue has already been recognized, but with a low priority level, so it is not known when a resolution to the issue may be released.
These kinds of problems are always complicated, especially today when we rely on our smartphone for most of our tasks. Imagine yourself on a trip with GPS, and suddenly your smartphone turns off, leaving you completely disoriented. If you have already been hit by this recent issue, leave your testimonial in the comments box below.
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