September 4, 2015
Do you have issues with your RK3188 Q7 Android EBox TV box device and want to do a factory reset on it ? So you should be aware if you do a factory reset so it will delete all the data on your device and it will be left with default apps on it which came with firmware on device or as last time you updated firmware.
So there are two ways to factory reset the device back to how you received it from us.
Please go to Main Settings via main screen or apps menu on your EBox device.
Now go to Backup And Reset option. And If needed here you can do a backup via Backup My data option for app data,WiFi password and other settings of device to your Google account.
Now you can proceed for Factory Data Reset so once you click on it it will show a warning screen with option if any SD card is connected with device to format the SD card or not so if you want to format the SD card as well than select check for Erase SD Card and press Reset Device and on next screen click Erase Everything . Now device will shut down and it may take a few minute to reset device completely so don’t turn off device or remove power cable until it boot to menu screen.
In this method you can do a factory reset of device by pressing the reset button on back of device and it can be also done if you can’t get to menu on device when powering on so this is how you can reset if you have blue light on device when powering on your EBox device but no display on TV screen.
Look at back of device there is reset button onto it.
First remove the power cable from device and now look at device back side there is a Reset button so press the reset button on back of it and now connect the power cable back to device with continue pressing the reset button and press the power button on device and than once the screen flash you can remove the hand/finger from reset button.
So it will be a boot menu on screen now and and use the up/down key on remote/keyboard you have and highlight the Wipe Data Factory Reset on it and now select OK on remote or Enter on keyboard than high light Yes – Delete all User Data and press OK on remote or Enter on Keyboard and it should complete the reset process now. Please check the video below for more information on reset of device.
In this video we show you how to do a FACTORY RESET RK3188 Q7 ANDROID EBox TV BOX. We have covered both method for factory reset of RK3188 Q7 Android EBox TV box.
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