Has my account been stolen?
If during a game of Warzone or Cold War multiplayer you experience a sudden disconnect, something strange is happening. Usually these disconnections are due to a failure in the servers or a specific crash, but in some they could mean the worst of the worst. Especially if you immediately receive an email from Activision informing you that you have linked your account with another service, that is when you should get into the worst. When trying to enter your account, you will receive a message that the password is not correct, and when trying to recover it, you will be informed that the email has been changed recently.
Most likely you have suffered a attack on your Activision account, something that normally happens after forming the password. And, taking into account the many leaks that have appeared in recent months, if you are one of those who usually use the same password in many services, surely your Activision account is extremely vulnerable.
How can a hacker get into my Call of Duty account?
The problem is in how you manage your passwords. If you have used the same password on more than one service, the hacker only needs to take a look at many of the leaked lists on the internet with millions of accounts from around the world. Thanks to these lists, the attacker can know the email and one of the passwords of his victim, so he only has to test the Activision website to find out if he uses the same password that he used in the service affected by the leak. .
To give you an idea, services like Dropbox or Facebook have suffered this type of massive data theft, so if your Dropbox password is the same as Activision’s, your Warzone profile will be extremely easy to steal. To find out if your account is affected by any of these scandalous leaks, you just have to enter the web haveibeenpwned.com and enter the email you want to check.
How can I protect my Call of Duty account?
In order to offer greater security and peace of mind to the user, Activision activated a function that today is considered essential when it comes to protecting access to service and data. We are obviously talking about the two-step verification option, a method that will force you to enter an additional code each time you access your Call of Duty account.
The process is very simple, since, after configuring an authentication application on your mobile phone, we will only have to enter the code that this application provides us to complete the login each time we try. Thus, to be able to log in, you will always need to have access to your mobile phone, something that could be annoying at first, but which in the end is the safest protection against possible attacks.
How to enable two-step authentication
To activate the two-step authentication function in your Call of Duty account, you must follow the following instructions:
- Access Activision’s two-step authentication activation page through the following link:
- Log in to your Call of Duty account by entering your email and password or using your PSN, Xbox Live, Steam, or Battle.net credentials.
- Once logged in, you will see a QR code on the screen and you will be asked to have the Google Authenticator app installed. This application will be in charge of generating the random code that the Activision servers will detect as valid.
- With the application installed on your mobile phone, open it and click on the + button to add a new service.
- We will select the option “Scan a QR code”.
- Use your phone’s camera to scan the QR code you previously saw after logging into Call of Duty.
- The Google Authenticator app will have added the Activision connection and will display a temporary code number that will expire after a few seconds.
- Use this code in the “Code” box that you will see in the two-step authentication activation process, and also enter the password for your Call of Duty account in the “Password” section.
- Now you just have to press activate so that the process is completed and you have everything perfectly configured.
If clicking on activate returns an error, it may be because the code for the Google Authenticator application has expired, so check the code again and enter it more quickly to activate it correctly.
How to recover a stolen Call of Duty account
If your two-step protection was late and your account is already in someone else’s hands, you still have time to get it back. Due to the continuous wave of account thefts, Activision offers a support service from which they try to help affected users and return ownership of the accounts. Unfortunately this will not mean that you get everything back, as your Call of Duty points and accumulated rewards could disappear, so keep that in mind.
In order to recover your account you must follow the following steps:
- Access the Activision account recovery website
- You need a new Activision account, so you will have to start by creating one. Remember to use an email that you can access without problems.
- With the account created, log in, and access the “Linked accounts” section.
- There you will have to link the accounts of other services that you normally use, such as your PSN account or your Xbox Live account.
- The next thing you will have to do is access step 2, and for this you will have to log in with the new account that you just created.
- After doing so, the recovery form of your original account will appear, where you must enter the email of the stolen account, the approximate day of the theft of the account, which games have been affected and some extra details that can help with the process.
- Finally, fill in the captcha and proceed to send the information. If all goes well, within 10 days you should hear from Activision, and hopefully you will regain your account with all privileges.
*The article has been translated based on the content of https://eloutput.com/videojuegos/guias/call-of-duty-recuperar-cuenta/ by eloutput.com
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