Some users of OnePlus 8 and OnePlus 8 Pro have started to receive an update capable of cleaning all data on their smartphone. And the brand has already made it public to warn them not to install it in certain circumstances.
At issue is the Open Beta 3 of OxygenOS 11 in these two devices. This is because, instead of receiving this update, some users will have received a “stable” version that cleaned the equipment.
The brand thus warns you to save all your data before making any updates. And before doing so, you must confirm that it is in fact the aforementioned Open Beta.
The OnePlus statement:
“It seems that some users are reporting that they have received a stable update from Open Beta 3, which leads to a complete data cleanup. This information has already been shared with the software team so that it can be verified and treated. So if you receive an OTA update, double-check if it is an Open Beta update. If not, please DO NOT install it ”, it can be read on the OnePlus forum.
Remember that OxygenOS is available in versions Closed Beta (Closed trial version), Open Beta (Open test version) and Stable (Stable). And what happened was that users of Open Beta received an update that was Stable, which erases your data.
This means that you only have to worry if you have a OnePlus 8 or 8 Pro and you are in the Open Beta program. You should therefore confirm well what update you are installing, and save all your data, yes or no.
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