MEO (Altice): fault in the SNS24 line reveals personal data of health professionals

SNS24 Line

The owner of MEO, Altice UK is also the manager of the SNS24 Line and, according to the Newspaper, you will have sent an email with personal details of the health professionals who operate this service. The list of information is extremely sensitive.

Data like TIN (tax identification number) and Citizen Card, among other private information, were sent in an attachment that accompanied that email with information from hundreds of professionals. Since doctors, nurses and psychologists, is a serious case of security and privacy breach.

Altice UK, owner of MEO, is the manager of the SNS24 Line

SNS24 Line

The source of the JN reveals received an email from Altice UK that contained, in attachment, a file with the data of hundreds of health professionals.

In view of this unusual information, the person involved will have responded to that email, to which the Altice employee acknowledged that, by mistake, she had sent an email that presented “attached a file containing personal data, whose owner is not the recipient“, can be read in the JN report.

Given the above, everything indicates that this is an error in the operation of the company that owns MEO. The same official says she regrets what happened and guarantees that “the necessary mechanisms have been initiated to restore the lapse”, points out the JN, adding the request to “dearly delete that email”.

File attached to email with data from health professionals

In summary, someone will have attached the table, or file with the database of health professionals who operate the SNS24 Line service. A slip that he placed in the hands of those who shouldn’t, information with a markedly personal and sensitive content.

As JN advances, the Excel spreadsheet contained personal information of up to 1906 health professionals.

Altice UK confirmed to the publication that the file with personal information was actually attached during a routine email also sent to one of these professionals.

Finally, according to Público, Altice UK declined to reveal the number of recipients of that email with the spreadsheet attached.

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