As we told you in this article, the Google Duplex demo was probably the highlight of the latest edition of Google I / O. The technology that looks out of a Black Mirror episode has raised a lot of questions, and Google is now beginning to answer some of them.
If at the beginning Duplex received only positive feedback, it didn't take long to hear critics. Mostly concerned about how technology puts us before a bot. And even as it would be received on the other end of the line.
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For those who don't know, Duplex is the demo version of a feature that is being prepared for Google Assistant. It basically delegates the task of, for example, arranging a trip to the hairdresser, to the virtual assistant.
Google has already confirmed that Duplex will identify
As? The user tells the virtual assistant to arrange a trip to the hairdresser in a given time window and Duplex does the rest. All this with a voice call, which, as you can see at the end of the article, is all realistic. Something that startled the critical voices.
What soon became apparent is that Google would have to warn who was on the other side that it was talking to a bot. Apparently, Google has taken note and has already confirmed that Duplex will introduce itself to the caller. The company says it values the discussion around Duplex and "from the start, transparency in technology is important."
The Google representative guarantees that the system will be properly identified by the caller. "What we showed on Google I / O was a demo version, and we're looking at feedback as we develop the product."
This confirmation thus calms some critical voices. Her admirers, like me, come to make even more anxious to see her in action. There is only one assistant language left in UK.
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