banner

T8-V – issue with Ebox App

richardtruby


This topic contains 3 replies, has 2 voices, and was last updated by  richardtruby 5 months, 1 week ago.

Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • #77979

    richardtruby
    Participant

    Hi. I am a new user and have just taken delivery of a new T8-V.
    Many thanks to EBox for the speedy delivery.

    I have a minor issue in that when I display the “EBox App”, the options, I think there are 3 vertically, are squashed on top of each other.
    The Ebox banner also seems extra deep.
    My resolution is 1080p and that seems for everything except the “Ebox App”.
    regards
    Richard

    #78128

    Liam
    Moderator

    Hi Richard, i’m sorry but i haven’t seen this issue before, there is currently a new OTA update for this device which may solve the issue, failing that try contacting the support team using the chat option at the bottom right of the site.

    #78243

    richardtruby
    Participant

    Hi Liam.
    Thanks for the reply. I believe I am on the latest update and that may well have caused the issue.
    It’s not really urgent but will follow up with the chat facility, hopefully tomorrow afternoon.
    regards
    Richard

    #84387

    richardtruby
    Participant

    I never got a satisfactory answer to this and was hoping that an update would fix but nothing has appeared.
    I find it hard to believe that the screen I see is correct: EBox banner across the top, white space below, 3 thick black lines about 1″ long in the bottom left hand corner.
    Unlike previous versions and the picture on the the web site, there are no icons for services, just the 3 lines.

Viewing 4 posts - 1 through 4 (of 4 total)

You must be logged in to reply to this topic.

Latest article


EBox H96 Pro Plus review Android 7.1.2, 3GB RAM 32GB ROM Amlogic S912

  July 30, 2017     EntertainmentBox    

Deepoon M2 Pro VR Headset Review, 3G RAM, 32G ROM, 75Hz, Exynos 7420

  July 15, 2017     EntertainmentBox     how to

How to update T8 V4 TV box from Android 5.1 to Android 6.1

  July 11, 2017     EntertainmentBox     how to

Could this be better than an Amazon Alexa, Google Home, Or Apple HomePod?

  June 26, 2017     EntertainmentBox     ebox