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Issue with Netflix working

sonic425


This topic contains 1 reply, has 2 voices, and was last updated by  Liam 9 months, 1 week ago.

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  • #75884

    sonic425
    Participant

    Hi Good morning,

    I purchased a T8-4 box from you for Xmas. Everything seems good apart from it will not load any programs on Netflix. I can access Netflix ok, choose a movie, see where I have reached after watching in my smart Tv, but all I get is a logo and red circle spiralling saying loading.. I get the same issue on my older M8 box also.

    I have now deleted the Netflix app and now keep getting Error 0013 when trying to play a movie on line, strangely it does allow me to access the content to download and watch it but I cannot stream the content ..

    Have restarted router as well and also switched between wifi and Ethernet.. all with the same results ..

    Any clues what this issue might be?

    Thank you

    #77272

    Liam
    Moderator

    Hi Sonic, this video should help with your issue, ERROR 0013 Solved

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