In this post you will find help on how to get the stuck/freeze app working back as normal without loosing any data on it.
Do you find issue something when using any application on device at same time that application stuck with its functionality or freeze on screen and than doesn’t respond to remote keys for navigation on it ? When you reopen app by going to home screen and start , is it same stuck or freeze on screen and doesn’t respond to remote/keyboard navigation keys ?
So you can get the application working back as normal with few easy steps using on your EBox device.
Like what during using a Apps is stuck and doesn’t respond to remote/keyboard keys so that’s the app issue not a device issue however you can get the app functioning back to normal with this guide.
First you need to press the Home button on your stock remote or Rii i12 so it will take you back to Home screen of your EBox device.
Now go to settings via the Home screen or via Apps menu on device. We have chosen the settings from Home screen in below screenshot ( Marked in Red ) –
Select More Settings on it –
Than Select the Apps section –
Now locate the app you found not working properly or stuck/freeze. It can be any app you were using and we have just taken KODI app for example here –
Once you click the app than click the Force Stop option than it will give you a warning message saying ” If you force stop and App , It may misbehave ” so here you can press OK. Now close the menu and go back to app and it should start as normal now.
Don’t forget that you can follow us on Twitter here.
EBox - The name you can trust.
You must be logged in to reply to this topic.