Apple's flagship smartphone for 2017, iPhone X remains one of the best iOS devices of the moment. However, not everything is perfect and, like every terminal, this device may also have some technical flaws.
Therefore we now see the US manufacturer recognizing that some units are having problems. More specifically on your screen touch not ringing any units of this iOS device.
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Firstly, recognition was made through the official Apple product support forum. Then Cupertino's technology mentions that one of the components used in the iPhone X's display on its screen module may fail.
These faults may be permanent or transient. That is, they may only occur in one instance or continuously on your Apple iPhone X. As a result, some users were unable to use their iOS device. This is due to the impossibility of interacting with the "touch".
iPhone X with screen problem recognizes Apple
Secondly, this glitch was only detected on iPhone X, so all other iOS devices have no errors. However, even if your iOS device fails, your smartphone is eligible for a free exchange at an official service point. In short, you can repair your Apple iPhone X for free without having to pay the costs.
However, if your iPhone X has a screen failure, the brand recommends that you look for an authorized center near you.
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Source | via