Apple promises free repair to Apple Watch with charging problems

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Apple Watch

Lately, holders of an Apple Watch Series 5 or SE have encountered a problem in charging it. At issue is a scenario in which these gadgets do not charge your battery if the Energy Saver mode is activated.

This led Apple to provide an update to watchOS that users should have already received. If this is not enough to resolve charging issues, Apple is committed to a free Apple Watch repair.

Apple will repair the Watch Series 5 or SE if it still doesn’t charge

The version of the update that should resolve the charging issues on the Apple Watch Series 5 and SE corresponds to the watchOS 7.3.1. If you don’t have this version of firmware installed, we advise you to do so as soon as possible.

Apple Watch

As Apple points out on its support page, this update should address issues associated with charging your Apple Watch. To gauge this, the company calls on users to charge their smart watch and wait 30 minutes.

If at the end of that time the smartwatch does not start charging, then they should contact Apple Support. There, a free collection of your Apple Watch Series 5 or SE will be scheduled for further evaluation of its readability for repair.

Charging problems occur when Energy Saver mode is activated

It is important to note that charging problems are not transversal to all Apple Watch models. These are limited to the Series 5 and SE models. In addition, this is only true if the watch enters Energy Saver mode.

This mode is triggered automatically by the Apple Watch as soon as a low charge level is reached. Once the Power Saver mode is activated, the Apple Watch will show users only the time.

When the user charges their Apple Watch, the Energy Saver mode will automatically deactivate as soon as a certain charge level is reached. In this scenario, the watch will recover all its smart features without any user intervention.

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