Do you have an Apple iPhone 11 produced between November 2019 and May 2020? The smartphone screen is showing strange errors like glitches, does not respond to touch, or does it exhibit similar anomalous behavior? So we have good news!
After recognizing that a small percentage of manufacturer devices in the above mentioned time interval, Apple has announced that it will exchange screens for free (displays) affected. According to the manufacturer, there is a problem with the display module.
Did your iPhone 11 screen stop responding?
Despite stressing that only a small percentage of smartphones in the iPhone 11 line are affected by the problem encountered, the Cupertino giant assures its consumers. If the error is detected, the display module will then be replaced.
We reiterate that the batch of affected devices is the iPhone 11 produced from November 2019 to May 2020. Within this sample, a small percentage of devices is causing frustration to the respective users.
In UK, some cases have been reported through support and support groups dedicated to the North American giant and its products. However, the problem is now recognized by the brand that intends to solve the issue.
See if your iPhone 11 is covered by Apple
The brand provided an online platform where the user can enter the serial number of his iPhone 11 and determine his eligibility for the exchange process. The consultation can be done through the platform to change the display module.
If so, the user must follow the instructions on the Apple website, namely, take your iPhone 11 to a repair center, or more specifically to an Apple Authorized Service Center.
Currently, Apple does not extend this screen replacement program to all regions and markets, and the user should check its availability.
How to find the iPhone serial number
- Go to iPhone Settings> General and touch Info.
- Search for the serial number. Here, the IMEI / MEID and ICCID will also be presented.
- To copy the serial number, just press it, hold down for a few moments until the number is copied to the clipboard.
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