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Google has already made it official and started making Android 10 available for its Google Pixel smartphones worldwide. This is one of the most important versions of the operating system, representing a milestone where Android presents itself with a 'new face' and new name.

However, while bringing a wide range of new features that users are eager to try, it seems that the process is not being as smooth and stable as it would have wanted.

Google Pixel Android 10
Image: PhoneArena

Users say their Google Pixel has been 'frozen' for up to 6 hours!

According to various reports in the Google forums, many users are having trouble installing the new Android 10 on their smartphones. It seems that it is not a problem unique to either model and it has not yet been possible to identify possible causes.

Basically, users claim that the update takes up to 30 minutes to complete and then the first startup can take several hours, leaving smartphones 'frozen' on the home screen.

Whenever a major upgrade is performed, it is only natural that smartphones take a little longer to initialize. However, this wait is not expected to exceed 5 or 10 minutes. Many users say that they needed to leave their smartphone in this state for 6 hours before it could finally start Android 10.

Google has not yet posted any comments about these issues.

Most likely we will get a possible explanation from the company, although it seems to be a totally random event, as many users performed the upgrade without any problem.

In one of threads Created on the Google forum, a "Product Expert" advised users to simply wait as long as needed before the smartphone starts up naturally.

This is because, after waiting long minutes, any user's instinct will be to try to force the smartphone to restart. However, this action during the first boot may result in corrupted files, turning Google Pixel into a real paperweight.

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