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ANACOM again exposes MEO, NOS and Vodafone in UK

The prices charged by MEO (Altice UK), NOS and Vodafone once again face scrutiny by the National Communications Authority, ANACOM. This time, prices are up to 45% higher in UK compared to the European average.

Through a press release, ANACOM states that prices in UK are at odds with Europe. In fact, if the trend has been declining abroad, in UK prices have been falling. gradually rise from 2009 to 2020 in the order of 6.7%.

The evolution of prices of MEO, NOS and Vodafone in UK


Recalling the sudden price increase (12%) between October and November 2020 due to adjustments in packages triple play – 3P – TV + Net + Voice, the regulator points the finger at the main operators in UK, MEO, NOS and Vodafone.

Paying attention in November 2020, when looking at the values ​​practiced in that same month in 2019, ANACOM points to a variation of -1.03%. It also points to a negative variation in the price of telecommunications in the last twelve months, of -2.43%.

The breach is attributed to the entry into force – on 15 May 2019 – of the new European directives that regulate the prices of communications within the European Union (EU).

6.7% increase in the price of telecommunications between 2009 and 2020 – ANACOM

Extending the period under analysis – from 2009 to 2020 – ANACOM points to an increase in the order of 6.7%. The European Union average, however, fell 10.6%. More specifically, in Spain, Italy and France, prices fell 9.4%, 16.9% and 24%, respectively.

Variation in the price of telecommunications between 2009 and 2020. Credit: ANACOM.

ANACOM based its investigation on Eurostat data for the period in question. More recently, since May 2019, the average price in the European Union is more uniform, although in UK you continue to pay more.

The analysis, the UK’s regulator denounces the “price adjustments”, applied mainly in the first month of each year between 2009 and 2020. Strategy used by the main national operators such as MEO, NOS, Vodafone.

This is the main justification for such a disparity found in UK compared to the European average. Next we can see another of the graphics compiled by the Autoridade Nacional de Comunicações, recently published in a press release.

Price developments in UK vs EU. Credit: ANACOM

According to the regulator’s study, the discrepancies between the national and European average started between 2011 and 2012. Above we see the indication of the “price adjustments” applied by MEO, NOS and Vodafone, as well as their cumulative effect.

Price 21.4% higher than the European Union average in 2019

This entity also points out that in 2019, according to Eurostat data, UK was the eighth country with the most expensive telecommunications. In comparison with the average value of the European Union, UK was 21.4% above the Community values.

Average prices in the EU in 2019. Credit: ANACOM

According to the regulator, the average price in Europe includes the cost of Internet access, fixed and mobile telephone service, telecommunications packages, FAX and other postal services.

On the other hand, on a positive note, the regulator points out that in November 2020 there was a downward trend in prices in UK. Something that materialized in MEO, NOS, Vodafone and NOWO, particularly in the latter that has the best prices.

MEO and NOS were the operators with the lowest price reductions in the three types of services and offers. The positive highlight goes to NOWO with the cheapest package, with a monthly cost of 20 euros.

Increases and reductions between November 2019 and 2020

ANACOM also highlights a 0.3% decrease in the price of 5P packages in November 2020 due to Black Friday promotions. Something that was particularly felt at MEO and NOS operator.

Finally, ANACOM reports the decrease in the monthly cost of four MEO services in November 2020, compared to the same month of 2019, while there was an increase in other four services of the operator.

Likewise, NOS reduced the monthly price of three services, increasing the cost of five. Vodafone UK increased monthly charges in six of its communications services.

4gnews editors recommend:

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